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klassisches Casino Hotel, komfortable Zimmer, guter Service, wochentags sehr gutes Preis-Leistungs-Verhältnis
Das Hotel liegt mitten in Reno und hat Verbindung zu 2 weiteren Casinohotels. Die Mitarbeiter sind sehr kompetent und sehr freundlich. Die Lobby und auch das Zimmer sind sehr schön.
Das man an der Rezeption unsere Reservierung nicht gefunden hat, das Problem blieb offen.
Die gute Lage und das Preisleistungsverhältnis In der Lobby sehr hecktisch. Publikum besteht nach meiner Meinung ausschließlich aus Spielern. Nivieau des Publikums niedrig.
Es war alles perfekt nein
Super Preis-Leistungsverhältnis.Sehr adäquat eingerichtete Zimmer und sehr sauber. Gute Restaurants im Komplex.
Food in restaurant was good for hotel restaurant. people at front desk were very pleasant, very. Poor heater control, had to call front desk. Told the controls on wall does not work unless you go over to wall and hit the knee high switch on , wait 10 minutes and the heat may go on. may get too hot if you do not adjust. What year is this that I can not turn the heat on on a cool nite when I am very tired??? Needless to say stayed cold. Noisy fan also.
Booked through Kayak and hotel would not honor check in time. We only needed hotel for layover so those 2 hours made all the difference. Hotel clerk was rude and unwilling to answer questions about paying extra for an early check in. When we attempted to cancel booking, were told that refund had to be issued 72 hours before. We were out $100+ because Westin won't honor printed check in time. Avoid.
The facility was very nice and we had no problems. Was close to the airport. I did not like having the charge go through on my credit card before I even left for my trip.
Next to airport You can hear anything and everything from people in rooms next to or above you. We had people being very loud for almost 3 hours in the night time that kept waking our 7 month old baby. Not fun.
It was clean and quiet and upgrades are being done. A small store in the hotel would have been good to have.
Stayed here last minute for a baseball tournament. Our friends had stayed night before so we requested to be near them. We were two doors down. Kids hot tubbed after a game and several hours climbing. We bought dinner at a noodle house a couple blocks away. A very pleasant stay. No complimentary breakfast.
Close to airport Burned out light bulbs in room that were not changed. Air conditioner very noisy.
Super helpful front desk. Quick check in and out. Yay for the shuttle guy!
Lots of comfy pillows. Beds were good. We didn't get a chance to use, but facilities looked really nice. Shower was small, water pressure weak, and temperature not stable.
Very nice room, sports bar area, and places to eat. Felt like everything I needed was on the property. Although I liked the fact property has interior connections to sister properties. Very convenient. Just the relaxed night in Reno I needed before my trip back to Vegas after being in Carson City on business. Everything was fine.
Immaculate room! The staff was wonderful and friendly. The kids area was very affordable even for myself with 4 kids. Just a really fun and happy atmosphere! I wish the room would've had a microwave and more importantly a fridge. It would have saved me some money to be able to store leftovers instead of throwing it all away. The small ice bucket wasn't large enough to keep several drinks cold for my family. It's the only reason I didn't give 5 stars.
Clean room, spacious No pool, too many fees
I have been to coming to circus circus for about 25 years now since I was a kid and I have to say I have always enjoyed coming here the midway is great for kids and adults and everyone is friendly the bed at our last stay had just been replaced 3/16 so it was pleasant to have a newer mattress (look under the mattress on the foot at one of the corners they use a sharpie)
The game for the kids, bigger room, and just overall great place. No complaints
The location is good for walking the strip and is reasonable close to midtown. Hairdryer was broken and bathroom could have been cleaner. The sky tower needs a big remodel.
They charged me $14 extra on top of what I already paid to Kayak. Unfair and a misrepresentation.
It was ok to stay and see how the rooms are The room was leaking from the window from upstairs ac unit
I like that it was right on the strip and had good views of the mountains. the room was out dated and had mold and was falling apart. the shower was loud and barely worked. the beds were very uncomfortable. Also the customer service in the beginning while checking in was horrible even though it was slow the person who checked me in was rude and so was the manager at the time. once I got to my room I even went back down hoping to get some one else so I could switch rooms since there was mold in the bathroom and the wall paper was peeling off and when I got there I did get some one different but even she was rude and said they could not switch rooms for me since I had already checked in and went in to the room even though I hadn't even sat down. I travel a lot so I know what to look for when I first enter. this was my girlfriends 21st birth day weekend and I felt bad because she did not even want to shower in our room. she went to one of our friends rooms and showered.
I came to the hotel to work but the internet would not work properly. I was denied a refund also.
The price I felt like housekeeping was rushing me out of my room in the morning. During previous visits I had not felt like that.
The rooms are large, seemed clean. We had our car with the Yakima cargos carrier on. The parking garage was so low to self park, we barely fit, there were a few trucks park inside literally look like they had an1 inch clearance, a long walk to check in up stairs, not fun with bags, standing in line with a rough crowd, going to the room felt like we could get mugged,we were a little shocked that the car had not gotten broken into!at a cost of almost 100.00 a night! By the way thanks for the resort fee
freundlicher Empfang. Alles in einem Gebäude (Restaurants, Bars, Starbucks, Sielcasino, Spa) - wenn man nicht möchte, muss man das Gebäude während des Aufenthalts nie verlassen ;) eher alte Einrichtung
die zentrale lage und das hauseigene casino sind super. wir würden jederzeit wieder dort übernachten. wireless internet fehlte
Die Lage des Hotels und der Ausblick von unserem Zimmer waren super. Das Zimmer selber war sehr gut ausgestattet und vorallem sauber.Das Parken des Mietwagens war unproblematisch.Der Aufenthalt im Hotel war mit viel Spass verbunden.
sehr gute Lage, kostenloses Parken -
I liked that there are many options for the kids to have fun. The arcade, bowling alley, movie theater, pool, sand volleyball court, etc. There are plenty of options to get something to eat and drink. The room was very spacious and great view of the pool area. There really isn't a need to leave the hotel. Wal-mart is across the street. Not as many shady looking folks that are plentiful in the downtown / Virginia St. area. Not really a gambler but lots of space between machines. Sportsbook area has a big screen with plenty of little screens surrounding a nice sized dance floor in the middle of it. Overall, we had a good stay and I would definitely come back. Elements buffet was closed. In our room #567, the carpet felt dirty, there was no fan in the bathroom, the shower head was at chest level (I'm 6'4") and no microwave. There was a fridge but we didn't use it. The back parking lot near the golf driving range seems to be a hangout for local teens/ young adults. Also transient looking people coming and going from RV park. Many potholes in the parking lot and parking space lines need to be redone.
Large casino, lots of places to eat and things to do. Can literally stay there and not leave for anything. Lots of slot machines, tables. Wasn't very clean, room smelled like smoke even though non smoking room. There was hair in the shower and bathroom that was not ours. The room was just generally rundown.
When I called the front desk to request checking out at 1pm, she said $20 extra charge plus tax and repeated for a few times emotionless. Most time this hotel's rate per night is about $20.
easy check in, and out, valet is great on this trip, the food at the buffet needs inprovement
The room was clean and large. Decoration was relatively new. The hotel had a lot of entertainment facilities including cinema, arcade playground, restaurants, and casino. Staff was friendly and prompt. Our reservation asked for "grand view" and we got it (other options are "quiet room", "easy access", and something else). It was next to Walmart. The beds were too soft for us so we didn't sleep well. There were no microwave and refrigerator in the room (only available in Summit suites). Bath tub drain ran slowly.
The whole place N/A
Nothing Terrible customer service, oversold hotel, we were left looking for a different hotel at midnight with our 3 kids!
The rooms were good. The bathroom sink did not drain well. We have almost 800.00 of charges that are not ours. Luggage was misplaced by bell desk. Will not stay their again. Staff is too busy to help.
The hotel smelt of smoke Our room smelt of vomit The furnishing were outdated and old There was no fridge in the room
When we checked in during the night the male person in the front desk was not frowning but not also smiling. Being in the hospitality business I would expect at least a smile. He just told me that two queen beds are in the room without even asking is that okay (I chose a king sized bed and a sofa bed when I signed up). Didn't argue anymore since I just want to hit the bed.
Our second room was nice and what we expected. The hotel made it right, but it took 3 calls, two maintenance calls, and a room move. During the hottest week of the year, our room stayed at a toasty 75 degrees and we had no sleep for the first two nights. Also, the buffet was overpriced and not very good. Very disappointed!
the rooms were very clean. Breakfast at the Grand Café was great- huge portions and good food. The kitchen was kind enough to make mac and cheese for my 3 year old at breakfast. The buffet is being remodeled and the Saturday prime rib/seafood was temporarily housed in a downstairs conference room. It was a huge disappointment. The selection was poor, some of the food had been sitting aging for some time.