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Stayed at Wingate for 5 nights due to function in the city. Booked on line so price target was good. Very clean hotel, large room, friendly staff,even when there was a bit of a mix-up at check out. Our room over looked a busy street, so was happy we had packed a set of ear-plugs.We had early morning starts, so having a hot breakfast in hotel was a nice touch, Thank You Wingate for a lovely stay, will be staying with you again this fall for another convention in the city.
Slow elevators Reservation and billing system is bureucratic and inacurate
The room was hot and the air conditioner did not work. The remote for the Tv did not work and even manually we were unable to change channels on the TV. It was not a good experience and I definitely would not stay there again.
clean, very polite staff. Beds seemed to be very small.
There were three pillows per bed. Staff was friendly and courteous. Nice to see security guys in and outside of the hotel. The room across from ours had a lot of foot traffic, in and out of their room, loud talking, swearing, doors banging shut every 5-10 minutes from 10:30pm to 1:30 am. I was very tired after a 9 hour drive, was able to sleep for 4 hours, went to a confrence, then drove in the evening for another 4 hours. I was very tired through this whole experience, so I wasn't able to enjoy the confrence I attended. And at 5:30 am the morning alarm went off next door and woke us up. Also, when I sat down on the toilet to relieve myself, I nearly fell off !! The toilet was tilted.It looked like someone heavy had sat on it and the tiles on one side of the toilet were broken and it was sinking into the floor on the one side...scary!
I really needed a fridge and there were no rooms available with fridges in them. I don't get what the problem with having a fridge in every room is. I was supposed to stay for 4 nights but only stayed one and had to switch hotels because there was no fridge. Rather the hotel buy a fridge for 30$ then loose 350$ of a clients stay. And also, it is located in a poor location. There are barley enough places to eat at and nothing close buy that you can walk to.
good location, underground parking, quiet internet interruptions, 15% off card misleading as best rates, and available rooms still on internet, not through hotel direct booking.
The restaurant was open for business on xmas morning. The meal portions left you completely satisfied. There is underground parking as well as plug-in availabliity.
My 4yr old and 5yr olds both loved the water slide and pool area. Huge tv's Comfortable bed Friendly staff Parking stalls were Allittle tight
Loved all the pillows and the comfy bedding and comfortable bed. We booked this hotel for the pool. Find out after arriving the pool was closed. Get to our room after two hours hmm not warming up...... Turns out heater was not working. moved us to new room after 25 mins of resetting n trying to get heater to work. New room. Heat worked. Great. But no happy medium. It would get too hot n have to keep adjusting the button. The toilet, is cramped with the bathroom door. Got to squeeze out of the way to get door to close without having to pee n have door smack my knees. No continental breakfast I made mistake to assume since it was a travel lodge, it would have at least something. Nope. They were happy to point out their over priced Restaurant. Go to check out. Clerk was like oh you booked n paid online you're good to go......... Not ONE question of how our stay was.
Soaked Some areas still need updating