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Slow elevators Reservation and billing system is bureucratic and inacurate
Stayed at Wingate for 5 nights due to function in the city. Booked on line so price target was good. Very clean hotel, large room, friendly staff,even when there was a bit of a mix-up at check out. Our room over looked a busy street, so was happy we had packed a set of ear-plugs.We had early morning starts, so having a hot breakfast in hotel was a nice touch, Thank You Wingate for a lovely stay, will be staying with you again this fall for another convention in the city.
There was no coffee whitener or sugar provided with the coffee maker. I had to go to the Lobby to get these items.
There were three pillows per bed. Staff was friendly and courteous. Nice to see security guys in and outside of the hotel. The room across from ours had a lot of foot traffic, in and out of their room, loud talking, swearing, doors banging shut every 5-10 minutes from 10:30pm to 1:30 am. I was very tired after a 9 hour drive, was able to sleep for 4 hours, went to a confrence, then drove in the evening for another 4 hours. I was very tired through this whole experience, so I wasn't able to enjoy the confrence I attended. And at 5:30 am the morning alarm went off next door and woke us up. Also, when I sat down on the toilet to relieve myself, I nearly fell off !! The toilet was tilted.It looked like someone heavy had sat on it and the tiles on one side of the toilet were broken and it was sinking into the floor on the one side...scary!
Only one complain: I was kept up until 3am second night and some more loud younger pepole( there for a Game ??) My ? would be? why would they be put right next door and across also down hall from me( older) I had 4 days` to visit my son and had very little sleep. I told the joung lady ( at desk) on checking out, I did not complain as I would not have wanted to move at 2.30 or more in the morning. This is just a suggestion for futer, I lkie to stay there , have before and will again, hopefully not at a game time. Thank you for asking. Regard`s Jo-Anne Whalley ( Ontario).
The restaurant was open for business on xmas morning. The meal portions left you completely satisfied. There is underground parking as well as plug-in availabliity.
The service in the dining oom The rooms are in dire need of upgrading and a good thorough cleaning. Very noisy, great deal of traffic. Noise from the hallways easily heard. Our first room had a broken thermostat and the maintenance man suggested opening the balcony window to cool off the room, it was -33 in Regina this weekend.
I really needed a fridge and there were no rooms available with fridges in them. I don't get what the problem with having a fridge in every room is. I was supposed to stay for 4 nights but only stayed one and had to switch hotels because there was no fridge. Rather the hotel buy a fridge for 30$ then loose 350$ of a clients stay. And also, it is located in a poor location. There are barley enough places to eat at and nothing close buy that you can walk to.
Convenient location, good service and clean room. Overall, Good value for money.
My 4yr old and 5yr olds both loved the water slide and pool area. Huge tv's Comfortable bed Friendly staff Parking stalls were Allittle tight
Loved all the pillows and the comfy bedding and comfortable bed. We booked this hotel for the pool. Find out after arriving the pool was closed. Get to our room after two hours hmm not warming up...... Turns out heater was not working. moved us to new room after 25 mins of resetting n trying to get heater to work. New room. Heat worked. Great. But no happy medium. It would get too hot n have to keep adjusting the button. The toilet, is cramped with the bathroom door. Got to squeeze out of the way to get door to close without having to pee n have door smack my knees. No continental breakfast I made mistake to assume since it was a travel lodge, it would have at least something. Nope. They were happy to point out their over priced Restaurant. Go to check out. Clerk was like oh you booked n paid online you're good to go......... Not ONE question of how our stay was.