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Wow wow wow. From the moment the valet took our car we were greeted by the friendliest bellman Jonny who helped us get an early check in so our 1 year old daughter could nap. They upgraded is to a deluxe suite, gave us vouchers for drinks and even brought a guitar to our room. Unreal service. The food was amazing and the pools and views were spectacular. DO NOT LISTEN TO PEOPLE COMPLAINING. The hotel is 5 stars all the way. Nothing. Best hotel stay of our lives. Travelled around the world. We left our 5 star resort in Playa Blanca to stay at the Hard Rock and it was the highlight of our Panama trip.
Staff was terrific. Everyone really made me feel welcome The food was ho hum except the steakhouse which was fantastic.
Everybody was great, great customer service I thought my breakfast was included, but it was not
Exactly what I need for business.
Great value, location and amenities!
I have never stayed at a hotel that had such an amazing complimentary breakfast. The food was absolutely delicious and the staff was wonderful. It does not include a lounge for dancing. My husband and I wanted to dance a bit but not really go to a club. It would have been nice if the hotel had a lounge were we could sit and dance a bit.
Room Reception, pool and room service.
They front desk charged me when a guest came to visit even though the room was reserved for 2 people. Better options are Rui or Manrey
Room had large windows, good A/C, comfortable bed. The hotel is very clean. The breakfast is a full spread: eggs. cereal, fruit, meat chess, breads etc& is included in the price. Excellent grocery store and good restaurants are in the neighborhood. The area is safe for walking, but unaesthetic.
truely five star service Not many things to walk to around hotel.
The location No A/C it was a nightmare! They are saving cost cutting the A/C in most places the room wa sonhot they gave us another room and was the same! The a/c controlee does not allow you to lower the temperature morenthan 67 o. It is insane i like the cold cold rooms when coming form work and it was really dissapointed. No more Trump for you!