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The beds and pillows were extremely comfortable. It was great to have a rain shower in the bathroom.
Unfortunately when I booked my reservation, my confirmation email did not state that the hotel would request additional money of no less than $200 to place a hold on my credit card. The lady was friendly enough and placed only$100.00 on hold however when I returned back to the hotel, an additional $100.00 was authorized by the hotel without my permission. And unfortunately, when you call the U.S. number/toll free number their only suggestion is to incur international calling fees and call the hotel directly. Also I did not like how the hotel advertises a FREE SHUTTLE to and from the hotel, only to find out that the shuttle is for their corporate guests only. That information was very misleading and was a big factor in why we booked with this hotel. The shuttle cost is $32.00 roundrip per person. Also they ask you for your room number or make you write it on your receipts in just about everywhere you go...I.E. the bar for drinks, one of the hotels restaurants, the night club, and for breakfast in the morning. I suggest you get a statement of your charges during your stay. We were charged tip for drinks to our room and we tip our servers cash!!! Also, the bathroom in our room had a terrible sewage smell!! JUST BEWARE!! I WOULDN'T STAY HERE AGAIN!! It was too misleading for me! They don't tell you all this stuff when you're booking the room.
I have never stayed at a hotel that had such an amazing complimentary breakfast. The food was absolutely delicious and the staff was wonderful.
When I arrived the hostess told me that my reservation was cancelled by the hotel because I modified my booking and they foud two reservations, one cancelled and one for one night: they deliberately cancelled the good reservation ! Then they reopened my reservation, after I was complaining, and they assign me a smelly room. There were a strong foul smell in the room, I guess from the toilet. I complain again and they changed the room to a normal one. I really don't like to arrive to an hotel late in the evening after a long trip and have this kind of problems !
Beautiful Views...Excellent service
No service what so ever. Missed my flight because of them and they did not care about not having any service.