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ROOM, Like holiday inn.
We liked everything about the hotel, the rooms were very comfortable, the restaurants were extremely great, the staff was very hospital, friendly and professional, the location was convenient to many attractions and the hotel itself was simply gorgeous. There was nothing we did t like about the hotel. Hopefully we will return to it again soon
I booked this hotel online and I would like to thank travel website. Its the very best Hotel I ever had stayed in India. The Service and the Rooms where uptodate,very good service by the front desk,restaurant, etc etc. I will sure go back to this hotel again when I am in Mumbai, I will give this Hotel 100%.
Enjoyed the stay. Service was good. Room was nice and clean. Breakfast was fabulous. Very convenient location. Restaurants were excellent. Highly reccommend it.
The staff of the hotel are like vultures waiting for tips and asking for tips. The bed is hard as a rock, and the hotel is very loud. There was music playing 24 hours a day, where rooms are located. We requested the hotel staff to turn the music down but the music kept on playing. We requested the hotel staff and the duty manager to refund the money back to us as we had decided to go to a different hotel, but the staff refused. This was a nightmare for us, we checked out of the hotel and checked into a different hotel, foregoing our money for four days.
Overall hotel, service, breakfast, cleanliness Rooms could be upgraded a bit, but they are comfortable overall.
Proximity to domestic airport Musty smell in the room, damp bed linens Food - pricy and mediocre Nothing to see within walking distance
The location to the airport is very convenient. They also have lots of cars for airport pick-up and drop off. The rooms were clean. If time to and from airport is important, then this is a very good hotel. First, they charge for Internet. In today's day an age, where the Internet is free in airports and McDonald's, to charge for Internet (especially to a hotel that is largely for business people, is ridiculous. Second, the quality of everything is not 5 stars as advertizing. Over-all, I would rate the hotel 3.5 stars. But, both the facilities and the staff training needs to be improved just to bring it to 4 stars.
The pink india for sure.... Such an attentive hotel, to say the least. Bar none!
The hotel is truly awesome and luxurious. The staff is very courteous and very helpful. The location is fantastic. Can's say enough nice thing about it. Highly recommend it. Al my next says in Mumbai will be at Trident. Can't think of any.
The club lounge amenities combined with the excellent staff customer service makes this resort one of the best in Mumbai. The staff pays attention to every bit of detail! I fell sick on my last day in the hotel, but the staff was very sweet. They even sent me an in-room complimentary breakfast on the day of my departure and allowed me to check-out late. Hands down, the best hotel in Mumbai!