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I liked the location as I was there to shop and to attend business meetings. The staff were exceptionally attentive and helpful.
The staff were friendly and efficient at check-in. The room was spacious and clean and had a lovely view of the city. The king bed was comfortable however the doona had a black mark on it and the sheet had a little tear (probably not what you would expect from a five star hotel).. Check out was a lengthy process but overall we had a pleasant stay. I didn't really like the 'make shift' wall between the bathroom and bedroom and there was no bath tub (we stayed in the Deluxe King Suite)
the pool and gym facilities, the room was very comfortable
Location was good. In the CBD, and close to Southern Cross Station and trams. No WiFi included. You can purchase it (with limited data) for $22 daily, but it's for ONE device only. There were few amenities. They did the absolute minimum. Staff was unfriendly except . We would have cancelled if it had been possible.
Location Hotel picture reflect main building but my room was 612 in sort of apartment building, no cleaning service for entire stay.
The place wasnt that small and quite clean The check in and check out time doesnt seem quite flexible and they ask money for keeping out luggage till check in time even for 3 hrs. The night audit is very rude. No wifi in the area even when they said there's wifi in public area. Not recommended
close to convention centre no milk in fridge on 2 days. no hair conditioner on one day
We chose it for it's location. It is adjacent to the Melbourne Convention Centre Plenary auditorium where we attended a presentation by the astrophysicist Dr Neil DeGrass Tyson. There was a small light in the bathroom which was on all night, no control switch to be able to turn it off.
service was exellent from all areas,room was well appaointed,staff very freindly
That it was located in walking distance to everything that i needed! The in room breakfast was very over priced
Good 5 star hotel, has enough facilities including in-door pool and health centre. 24 hours taxi queue is an advantage. Integration with the Casino and all facilities, outlets and restaurants. Do not have coffee specific shop as well as 7-11 type shop. This can be integrated with casino facilities
The room was very comfortable and the staff were outstanding. Service was excellent and even allowed early check-in. Rooms are not cheap but well worth it if you want a bit of luxury. Outstanding views and great location as we were attending a function at Crown.