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The place wasnt that small and quite clean The check in and check out time doesnt seem quite flexible and they ask money for keeping out luggage till check in time even for 3 hrs. The night audit is very rude. No wifi in the area even when they said there's wifi in public area. Not recommended
Location was good. In the CBD, and close to Southern Cross Station and trams. No WiFi included. You can purchase it (with limited data) for $22 daily, but it's for ONE device only. There were few amenities. They did the absolute minimum. Staff was unfriendly except . We would have cancelled if it had been possible.
Location Hotel picture reflect main building but my room was 612 in sort of apartment building, no cleaning service for entire stay.
The staff were friendly and efficient at check-in. The room was spacious and clean and had a lovely view of the city. The king bed was comfortable however the doona had a black mark on it and the sheet had a little tear (probably not what you would expect from a five star hotel).. Check out was a lengthy process but overall we had a pleasant stay. I didn't really like the 'make shift' wall between the bathroom and bedroom and there was no bath tub (we stayed in the Deluxe King Suite)
the pool and gym facilities, the room was very comfortable
Comfortable bed. modern design. Shower was not quite as luxurious as expected.
Courteous welcome from valet parking staff and convenience of being connected to the rest of the Crown complex.
I liked the location as I was there to shop and to attend business meetings. The staff were exceptionally attentive and helpful.
I chose the hotel for it's proximity to the event I was attending, the staff were very helpful. Although it has old world charm, I think it needs some renovation.
the grandness of the old hotel the staff were detached from thier customers
Great hotel. Within walking distance from most major CBD tourist attractions, and right next to a circle tram stop. Very clean and spacious rooms.
The Windsor was convenient to the functions we had to attend. It was old style, and friendly..
The Windsor is an old word, luxury hotel which always impresses me. There was nothing I can suggested.
Location is amazing for everything, shoping, sightseeing and restaurants. Just the architecture of the hotel needs to be seen, it is amazing and we cant wait to stay again
Location We stayed 2 nights for our 10th wedding anniversary and were extremely disappointed with the quality of the room
Friendly staff, lovely old world hotel that could be a little better with not much effort I did not like the lack of a quiet lounge for refreshments and a quiet chat. The Goring in London sets the standard.
it is getting a bit tired in terms of decor
The proximity to the Princess theartre and the top end of the city, it's opulence and it's international reputation.
The staff were helpful & friendly & we had a pleasant stay. The room was a little small & the view we had wasn't that good. Hotel didnt have my booking details/confirmation but quickly got this sorted.
excellent knowlegable staff some facilities need renovation
We chose it for it's location. It is adjacent to the Melbourne Convention Centre Plenary auditorium where we attended a presentation by the astrophysicist Dr Neil DeGrass Tyson. There was a small light in the bathroom which was on all night, no control switch to be able to turn it off.
A great hotel that was in a fantastic location. Staff were friendly and always accommodating. Also they
fantastic service no
close to convention centre no milk in fridge on 2 days. no hair conditioner on one day
We loved the King size bed, pillows & doona. We also loved the shower/bathroom. The alarm went off at 6am, we did not even set the alarm.
service was exellent from all areas,room was well appaointed,staff very freindly
We enjoyed the view also the service was fantastic the staff are so friendly. . being woken at 7.00am for laundry that we didnt order.
gute L,age des Hotels Zimmer recht klein und dunkel,sehr hellhörig
Gratis Internet für 3 Stunden am Tag Commerce Zimmer eher klein
Exzellente Lage in unmittelbarer Nähe zu allen wichtigen Highlights der Stadt, sehr guter Ausgangspunkt für Erkundungen Dunkle und beengende Zimmer, unbedingt ein Zimmer zum Hof nehmen, weil vorne Hauptverkehrsstrasse, Reinigung des Zimmers nicht immer zufriedenstellend
Ja, es war ein sehr schönes Hotel mit nettem Ambiente und toller Lage. Nein.