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The staff was super friendly and went above and beyond for us. Room service was affordable and delicious. The gym was great and offered cardio as well as weight machines AND free weights. The room was very clean, bed was sleep number. The view of downtown was perfect.
Hot water never really got hot hurry up and wait
Good, clean rooms. Very good breakfasts. The management of the breakfast area, replenishment of food & supplies is notable. In the crowded morning rush, they do a very good job keeping the food replenished & the area clean. It's surprising & deserves recognition.
The power went out in the middle of the night. We woke up to a cold and dark room. The bathroom was pitch black due to the layout -- the light from the window wouldn't reach the toilet/shower area. The only compensation was to open a frequent customer account (for free) and receive 1000 points (6000 points is one free night).
Our back window faced the field where the NH Fisher Cats play. They didn't have a game but the view was beautiful nonetheless. Free wine and cookies for happy hour was sweet, too, even though we didn't partake. Very friendly staff, clean rooms, scenic - total win.
* Cleanliness was a 1/10, hair everywhere in bathroom upon arrival. * Had to cary dinner up from bar to room on a tray, in which someone bumped into me on elevator and everything was ruined. It was never asked to be brought up via room service.
The interior/decor was spot on. The rooms were a great size and despite being near the regional airport, it didn't distract at all. Wonderful and helpful staff. Enjoyed our stay greatly and will return again if ever in the area.
Fairly loud on the first floor, not very good breakfast options. Wifi somewhat slow.