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Staff were incredibly friendly, accommodating and helpful. The room was large and clean and well equipped except for the fridge. Would have been great to actually have a mini bar in the room. Loved too that there was ample amenities on the property to escape your room for example the two bars where the World Cup matches were shown was fun, and the spa!! The property also felt very safe and well secured which is good! Maybe I didn't understand the internet process but I expected for a business hotel free wifi would be available both in public and private spaces (i.e. Your room) and accessible on multiple devices.