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The corner room is great. The room size is decent-to-big. The TV is the biggest we've had in a hotel room within Europe. The bathroom floor has the option to be heated and the bathroom liquid soap and shampoo are from Azzarro (sp?). They smelled so very good!!! The hotel provides a delicious, full breakfast with two free coffee/cocoa/cappuccino makers for guests and are available 24 hours a day. The bar is open 24 hours a day but the hotel's front-desk employees will need to clear their area to tend bar. The hotel is literally across the street from the Krakow Glowny (main train station). The wifi signal was good/strong as the signal never went away. All-in-all a great place to stay and I will definitely stay here next time I'm in Krakow. I'll stay at other Puro hotels in Poland, given the opportunity. Only issue is with the lack of early check-in. It was bad timing that they had been sold out the day before our scheduled check-in date. We caught an early train and arrived at the hotel at 7am on our check-in date. Unfortunately, because check-in time is 3pm and the hotel had been fully booked the night before, there weren't any available rooms as check-out time is noon. We needed to shower before our 11:30am tour pick-up but our room wasn't ready until 12:45pm and we were already in our tour. The front desk lady tried to help but it was out of her control.
Very modern, good location, good customer service From time to time device for room control had to be restarted. Internet, in the room we stood, was slow.
Sehr gutes Frühstücksbuffet, gutes Business-Center. Achtung: die Klassik-DZ bzw. Standard-DZ haben teilweise Blick zum geschlossenen Innenhof und sind dunkel - davon ist in der Beschreibung keine Rede. Langes Anstehen beim Einchecken. Mühsam bekam ich am nächsten Tag ein kleines Eckzimmer mit Tageslicht.
Die extrem weichen Betten
Alles bestens; wir sind sehr zufrieden! nein; kein Anlass zur Kritik!
Die Größe und Ausstattund des Zimmers waren hervorragend; die Lage zu den Grünanlagen war sehr ruhig - das Zimmer unserer Freunde lag zur Hauptstr. und war wegen des Straßenbahnverkehrs sehr laut
Die zentrale Lage und das gut ausgestattete große Zimmer Da fällt uns einfach nichts ein!
Sehr freundlicher Service und das angeschlossen Resraurant "Pod Wawelem
Excellent reception at desk service. Very good english skills for desk service people. I asked for extra coat hangers -got them within 15 minutes. Wake up calls were spot on time wise. WiFi is free. Good signal strength. Hotel is on a quiet dead end side street from a street with a trolley so it is quiet. Superb free breakfast comes with the room. Hotel dining room is a bit better than average. Had really great roasted duck on my wife's birthday. Hotel is built around an inner courtyard. Pleasant place to chat on lounge chairs and sip beer or iced tea. Little kid friendly. Heard lots of quiet toddler chatter. Lots of small shops within two blocks to buy beer, wine, pastries high end deli-like pastries and sandwiches. Easy 10-15 minute walk to center city Krakow. Easy to get a taxi at the hotel. Lots of cafe like small restaurants of different cuisines within four blocks. Hotel locale is not super up scale. Lenin free hostel around the corner, sex shop a block away. My wife and I both in the low 70's had no issues walking around in day time. Lots of working class people, youngsters, moms with infants, elderly on the streets in the day. We did not go out at night although our 44 year old son and friends were out bar visiting until very late and felt quite safe. I think the location is the reason why the Metropolitan is such a good value. If the location were in city central Krakow district the room costs would be much higher. It is a really great hotel value in an acceptable but not particularly upscale area..We would stay there again.
Great location and staff. Adam ran a great bar and really took care of us. The Courtyard was a very nice touch for morning coffee and evening drinks.
location and staff promptness breakfast needs more food options