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Fantastic lobby restoration Key cards worked poorly. Had to reset twice.
The staff and management are well trained, courteous and helpful. The building in which my grandfather stayed in the 20s, and 30s has been beautifully restored. From the hotel, one can walk to a number of restaurants (Mayflower, Elite, etc.) as wells as to St. Andrew's Cathedral, the Old Capital Museum and other historical sites. I liked it all. Will definitely returnI
Great location, clean, comfortable with a great atmosphere. Room was a bit small.
Front desk staff was friendly. The bathroom was so small you couldn't fully open the door, it hit the toilet! Seriously!
Good customer service, bed was comfortable Need more tables in breakfast area, tv service was spotty
We entered our room and found the a/c on full blast. Then we found that there were not blankets or bedspread on the beds. When we called the front desk, we were told to come down (we were on the 3rd floor) to pick them up because the gal at the front desk was the only staff. How can you have a 4 story Inn with 1 employee. I did not feel safe.
The hotel was old and not taken care of. The breakfast food tasted old and stale. There was onlyy a sheet on the bed. Not sheet.
Hotel convenient to highway for travelers. Staff was friendly & helpful. Provided needed supplies. Hotel lobby was warm, AC not working properly, fans placed by staff helped. Hotel is in need of renovation. Carpets and wall paper in hallways needs to be replaced. Room's bedding & sheets clean but no bedspread. Hotel was cheap but a bit of TLC is needed.
Breakfast was included Gate Location was in an area I felt uncomfortable in. Bed was hard and uncomfortable. Front desk staff and check in seemed unfriendly.
extremely courteous staff, appreciated the check-in phone call once I was in my room, as well as their help with talking me through early check-out. Ice machine on second floor was broken, needed to get ice in lobby., which wasn't a big enough inconvenience to feel the need to mention to staff
Very clean and the staff was awesome people.
The hotel is right next door to a Drago's restaurant. The TV in the room skipped every few seconds to the point where it was not feasible to watch.
The staff was outstanding! The bed was comfortable. Hotle looked run down for a Hilton. The room smelled musty. Shower lost almost all pressure during the middle of my shower for about a minute.
Rooms were great. Friendly staff.