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Clean and nice space. Great staff.
Helpful,informative and kind.
The parking lot attendant was rude and not helpful
Restaraunt closed too early
The price, location (right next to the XL Center during comic con), staff was friendly, room was excellent! No breakfast included, wifi wouldn't stay connected.
Beautiful clean rooms, great AC, very comfortable mattress. Cost of parking that they spring on you. They say it will be "validated" but in the end just means they'll charge you $18 at checkout.
Convenient location for dowtown. Helpful staff. Underground parking with lift to lobby. Cafe shut during middle of day.
There was no continental breakfast included and the options for breakfast took too long so I had to go somewhere else.
Clean and comfortable and quiet. It was a bit expensive. Starbucks in the lobby was great. Staff was wonderful. It was a bit expensive. Parking felt a bit unsafe.
I liked the big spaces and the comfort of the bed The room smell like smoke and the neighbors were noisy.
I like nothing Everything
Smell. The place appears run down.
Staff was amazing It looks old and warned.
Sketchy area, stained furniture
The continental breakfast was decent. The hotel was extremely lacking!!!!! There was mildew/mold in the shower, the wallpaper was peeling in several places, the ceiling tiles in the bathroom were messed up, there were burn marks on the rug, the room smelled like smoke/musty, and the lock was broken on the door. The signs said they were updating, but I didn't see any work in progress. It was pretty gross.
The staff was friendly and service driven. I liked everything.
Large room and bed Was old and outdated. It did look like they were attempting to update stuff so that's a good thing. My bed wasn't made properly and the sheet kept coming off.
The front desk attendant was wonderful. She helped us with cab information and offered us toothpaste and deodorant as we had forgotten to pack ours. Excellent location to attend an event at the XL Center. A little run down. Wallpaper peeling, dusty. However, I noticed they were in the middle of renovating the entire hotel so I assume these flaws will be gone soon.
Nothing Filthy room. It smelled, hair every where, cobwebs, toilet wouldn't flush, and the shower wouldn't drain.
It was very close to downtown. Just about everything. It wreaked of cigarette smoke and they said it was under renovation but the room and halls were still old school and nasty.I was afraid to put my babies on the bed. The exposed part of the king mattress was stained with who knows what. I was disgusted. Breakfast was meager.