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The staff was very friendly My room was horrible. It didn't seem clean, needed painting, the shower was awful, water got all over
Food was good. Wish they had more Caribbean food. Menus are more Americanized This time of year the high is like 68-70 so it got very cold some days and jacuzzi wasn't working
The pool was enjoyable as were the natural cave attractions Food was mediocre, no room service, long walk from room to other ammenities, room was outdated, advertised free wifi but it never worked, no ice near room
Marcus restaurant, Pool. Small rooms. Expensive for what they offer. Not great service. Ran out of towels and chairs at the beach of their sister property.
The staff were very friendly, helpful, and courteous. The hotel is very convenient for walking to town/shops and to the ferry terminal. The food at the new Marcus Samuelson restaurant was very good. The hotel was under renovations and this was not made apparent when booking the hotel. The construction work started quite early every day - including Sunday. Overall, the hotel is very nice but not as luxurious as expected for the price.
Location is perfect. New pool awesome The first room I was given was looking out at employee parking lot when my itinerary stated room was next to new pool seems to always happen when you book through travel sites
The location is breathtaking. The beach is beautiful and private. The staff is very friendly and they make you feel at home. The spa is beautiful and the service was wonderful. Looking forward to our next visit.
Views and staff. Not children friendly, very hilly and nothing for them to do. Expensive, the prices are close to very upscale NY restaurant.
If you are looking for a quiet upscale place to stay in Bermuda you must consider Rosedon. It's a hidden oasis right in Hamilton. Easy walking to shops and restaurants. The staff were all extremely friendly and helpful, the rooms and grounds very clean. The gardens are beautiful. We would definitely return. Was not a concern for us, but no restaurant or bar on premises. They do provide an honor bar in the main building though and plenty of places within walking distance.