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Everything, they organised and helped me with my cave tour. I checked in really late and the staff cooked me food cause I was so hungry. Beautiful people. Nothing I didn't like.
The employees at Nam Long Plus were incredibly friendly and helpful. Our room was spotless, and had a beautiful view of the beach. We enjoyed a hot breakfast and coffee each morning, both of which were included in the price of our room. Other than one situation with a shuttle to Hue, we had a great stay at Nam Long Plus. We asked one of the employees to help us get a bus to Hue, which was 150,000 VND per person. We were told that paying for a taxi to the city bus station, for the city bus, and for another taxi from the Hue bus station to our hotel would be about that price anyway. The "bus" ended up being a shuttle/van, which served multiple purposes, including making deliveries. The bus driver kept piling people onto the van beyond its capacity. At one point, there were 5 people sitting in each row, which was intended for 4 people max. Overall, the shuttle to Hue that was set up by Nam Long Plus was unsafe and overpriced, and had we known that this was what the "private, air conditioned bus" would be, we would've just opted for the city bus.