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The cleanliness and the staff understanding and support. I was disappointed when they decided to charge me extra fees for the breakfast since it was included when making the reservation. Moreover, an Hotel like Marriott did not offer free airport transportation, that is weird.
Love it bc its open and even thought it is in the city, there is plenty of space to socialize. Love it No gift shop to purchase things
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My second time there @ the hotel . Love it. There is nothing I did not like. Love the staff . Very clean & proffesional .
Marie Ange gave a great massage at the Spa. Christelle at the front desk forgot to call for a taxi despite asking 2 days in advance. I almost missed my flight.
Customer service members, especially Jocelaine is very professional. I like also the housekeeping staff. The hotel smell ok. Overall, the hotel is clean. I like also the resto staff. Thanks!! The hotel should be "All Inclusive." They should think about creating space for children in the pool. The Fridge didnt work properly.
The hotel is clean,good beds and linens, well managed and has good food and a good value. The staff is very helpful and respectful. I can get to all the business locations within minutes instead of traveling hours to stay at one of the newer hotel in Petion ville. It is also 30 minutes to the airport which is beneficial. i do have to bring my own blow dryer
The staff are very friendly , the food is great but expensive the hotel is very clean The palm trees need to be trim down it felt like a jungle .