Möchten Sie als Ihre Standardwährung festlegen oder nur für diese Sitzung behalten?
It was in a good neighborhood, was safe and similar luxury, amenities and service as expensive business hotels. The general location is good, but it is a block or two from the retail and restaurant area.
Convenient to the airport. Beds were a bit firm.
Location and rooms are great, good service except reception on desk because not transfer the information Two issues on reception desk 1) somebody drop off a package for me Thursday I asked to receptionist about my package he sent me two another desk they don't have, Friday morning asked again and they not have my package, but when I called to sender say left my package in reception Friday night time ask again nobody know. So I comeback to NY and not sure if Monday Hotel Return THE Package To THE sender. I not receive my important package. Poor communication
A very nice hotel but the highlight of everything was how friendly the staff is at all moments. Thanks for everything and continue with the great customer service. I think a few more signs in the parking lot directing you to the elevators of the hotel will help a bit but other than that everything was good.
I loved the room, the restaurants and the overall area. Staff was helpful and always providing more than enough information. Great, great service. I'm staying there again every time I travel to Guatemala. Getting there with traffic can be a hassle...
Grand Tikal Futura is a beautiful hotel, and though more expensive than most hotels in Guatemala, very worth it. I was treated well during my stay and offered assistance with anything I needed. The room was immaculately clean and the beds were firm, though comfortable. Thank you. We did dine in the restaurant on the second floor and were overcharged for a salad we didn't order or eat. When I brought it up with the server (in Spanish), he kept apologizing, but didn't seem to want to correct it until I persisted (we had accidentally already paid him in Quetzales). I do hope the managers allow for some human error, which all servers experience from time-to-time.
Hotel was clean and quiet. Breakfast wasn't included with my reservation and it also wasn't worth the price. There's a way better and cheaper restaurant right next door.
The food was good, the problem was I was on business trip and the kitchen isn't 24 hours. The hotel is in dire need of renovation.
After 9 days in the jungle heat and monsoon rains, arriving at the hotel was like heaven! Great staff, great showers, flush toilets. Pricey dining. Few bilingual staff in main restaurant.
Hotel conveniently located near airport after a long day of flying. Great restaurants nearby too! Hotel amenities great as well as their gym facilities. Breakfaat delicious with home made juices! Staff all very friendly and helpful. The concierge was very helpufl in finding us local transportation. I honestly cannot say anything negative. Way to go InterContinenetal Real Guatemala!
Everyone was ready to help Weather, rain alot