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Staff was very courteous and helpful, rooms were well maintained and clean, bed was very comfortable, breakfast buffet had many choices to choose from, and location was excellent - very close to the waterfront, restaurants, shopping, taxi stand, etc... And price was very reasonable. Not much parking available if you rent a car, and bathtubs are a little small, even to take a shower.
Staff was very helpful, friendly and courteous. Parking is difficult.
The staff and the easy access to the town The beds were very old and very uncomfortable. It was like sleeping on the floor. The mattress had to have been as old as the hotel was.
Good internet access. Nice and quiet.
Centrally located, right across the markt. 15 min walk to KTEL bus station. 10 min to harbor or Turkish old neighborhood. Resourceful staff. Safe large enough for a small lap top. Room with a partial view of the old neighborhood. Sound proof room, quiet. Room looks old, low quality sheet, very firm bed.
Service, staff and beauty Perfect
A nice stop over for low budget travellers, clean rooms and nice staff so if you travell on low budget good rooms they do their best for breakfast with home made food but just a breakfast corner and real coffee would be nice
Staff was extremely friendly and helpful. Common areas are beautiful.
The room was small and oddly designed, with a very dingy bathroom.
Hotel is very charming with excellant room accommodations. Staff was very friendly and went out of their way to make you feel welcome. Staff was very willing to recommend tours, restaurants, and shopping based on your desires. We found them to be right on. We liked it so much we stayed an extra 3rd night. Great location for shopping and eating. No Negatives. Very nice hotel.
Location. It is located in a nice area of town.Room was very clean.Young man in front desk was very kind. Breakfast was meager. Lady was stressed by the fact that I requested fruits with it.Hotel advertises free parking, when in reality there is no way to get a car to that part of town; I had to leave my rental car in a paid parking 4 blocks from the hotel
Placed right in the centre of Chania close to the port and all of the excellet eating places and shops and close to the market I will always stay here on my trips to Loutro or other points in Crete as it is also convenient for Chania Airpport
It may not be on the waterfront, but it's very walkable from there. Modern, great rooms, clean, great staff, good bar and café. Just an all around great place to stay!